Services

We provide reliable administrative and customer support for businesses that need consistency, not freelancers they have to chase.

  • Sorting emails (labels / folders)

  • Flagging priority emails

  • Drafting replies

  • Following up on unanswered emails

  • Deleting spam / unsubscribing lists

Inbox Management

  • Sending invoices

  • Following up on unpaid invoices

  • Updating payment status

  • Sending receipts

Invoicing Follow-Up

  • Scheduling meetings

  • Rescheduling / cancellations

  • Time zone coordination

  • Sending calendar invites

  • Basic reminders

Calendar Scheduling

  • Online research

  • Spreadsheet building

  • Lead list creation

  • Data cleanup

  • Product / competitor research

Research & Data Entry

  • Entering leads

  • Updating contact records

  • Tagging / categorizing

  • Cleaning duplicates

  • Updating deal stages

CRM Updates & Hygiene

Tiers

Tier 1 - Starter Admin VA

Who it’s for

  • Solo founders

  • First-time VA users

  • Low complexity work

What you get

  • Full-time VA (160 hrs/month)

  • General admin tasks

  • Daily activity report

  • Weekly summary

  • Standard replacement

Tier 2 - Professional Admin VA

Who it’s for

  • Small businesses

  • Agencies

  • E-commerce operators

What you get (everything in Tier 1 PLUS)

  • Priority task handling

  • Faster replacement

  • Weekly performance review

  • SOP customization

  • Backup coverage for absences

  • Email & calendar ownership (not just assistance)

Tier 3 - Managed Admin VA

Who it’s for

  • Busy founders

  • Multi-project businesses

  • Clients who want peace of mind

What you get (everything in Tier 2 PLUS)

  • Dedicated account manager

  • KPI tracking

  • Monthly performance call

  • Same-day issue escalation

  • Priority replacement

  • Light after-hours flexibility